Terms & Conditions
Welcome to Quadrant Sports! These terms and conditions outline the rules and regulations for the use of our website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Quadrant Sports if you do not agree to take all of the terms and conditions stated on this page.
Refund/Cancellations Policy
Quadrant Sports Refund Policy
Return Policy:
– Return Window: Customers can return items within 7 days of delivery.
– Eligibility: Products must be unused, in original packaging, and in the same condition as received. A receipt or proof of purchase is required.
– Non-Returnable Items: Certain items like perishable goods, custom products, and personal care items cannot be returned. Please check the product page for specific return eligibility.
Refunds:
– Inspection and Approval: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
– Processing Time: Approved refunds will be processed, and a credit will be automatically applied to your original method of payment within 7 working days.
– Partial Refunds: In some cases, only partial refunds are granted (if applicable) for items not in their original condition, damaged, or missing parts for reasons not due to our error.
Exchanges:
– Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us for further assistance.
Shipping:
– Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs is reimbursed, once we will receive the products.
Special Conditions:
– Seasonal Items: Items bought during special sales or promotional periods might have different return policies. Please refer to the promotion details.
Contact Information:
– Customer Support: For more information or to initiate a return, please contact our customer service team.
This policy ensures compliance with Google Merchant Center requirements, providing clear guidelines on return windows, customer fees, and refund processing timelines.
We understand that sometimes you may need to cancel your order or request a refund. Our policy is designed to be fair and transparent.
Cancellation: You can cancel your order within 24 hours of placing it, no questions asked. Please contact our customer service team to initiate the cancellation process.
Refund Process: Once your cancellation request is approved, we will process the refund within 5-7 working days. The refunded amount will be credited to your bank account through the original payment method used for the purchase.
Privacy Policy
Your privacy is important to us. It is Quadrant Sports’ policy to respect your privacy regarding any information we may collect from you across our website.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Shipping Policy
Minimum Timeline: We strive to process and ship orders within 1-2 business days after payment confirmation.
Maximum Timeline: Depending on your location and the shipping method selected, delivery typically takes between 5-7 business days.